Privacy-Policy

Privacy Policy – Life Sol Pharmacy Store App

Effective Date:

This Privacy Policy explains how Life Sol ("we", "our", or "us") collects, uses, and protects your personal information when you use our mobile application ("Pharmacy Store App").

1. Eligibility – 18+ Age Requirement

Our app is intended only for users who are 18 years of age or older. By using this app, you confirm that you are at least 18 years old. If you are under 18, you are not permitted to access or use the app.

2. Information We Collect

When you use our app, we may collect the following types of information:

Personal Information: Your name, phone number, email address, and delivery address.

Medical Details: Any information related to your prescription or medicine orders (if applicable).

Payment Information: Payment data collected through secure third-party payment gateways (we do not store your payment details).

Device & Usage Data: Your IP address, device information, app usage logs, etc.

3. How We Use Your Information

We use your information to:

Process, verify, and deliver your medicine and health product orders.

Contact you for order updates or customer support.

Improve app performance, features, and security.

Comply with any legal or regulatory obligations.

4. Order Cancellation Policy

You may cancel an order within 10 minutes of placing it through the app.

Orders that have been processed or dispatched cannot be canceled.

For prescription medicines, cancellation is subject to verification of the prescription and approval by Life Sol.

5. Sharing of Information

We do not sell your personal information. We only share your data with:

Delivery Partners for delivering your orders.

Payment Processors for securely handling transactions.

Regulatory or Legal Authorities, if required by law.

6. Data Security

Life Sol follows strict security practices to protect your data. While we strive to use industry-standard protection, no method of data transmission over the internet is completely secure.

7. Your Rights

You have the right to:

View, update, or delete your personal information from our app.

Withdraw consent for data processing (which may limit your app access).

Contact us for any privacy-related questions or requests.

8. Updates to This Privacy Policy

Life Sol may update this Privacy Policy at any time. We will notify users of any major changes via the app or through email. Continued use of the app implies your acceptance of any updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us.